UNITED ARAB EMIRATES
The power of industry experience is perspective - perspective we bring to help you best leverage your own capabilities and resources.
Hotels are fascinating. I love watching the best hotels excel in service. It’s a moving experience, just like watching an Oscar-winning film in the cinema. I just wish I knew how they do it. And I’m not the only one who finds this fascinating. Many management books draw examples from hotels. In...
What people say has an impact on us. It may fill our every thought. Or just remain in our subconscious. It may form part of our conditioning as a child. Or it may make us blush whilst we sip our tea. The impact will depend on who said it and our frame of mind. As I get older, I can see which...
I had seen a copy of The Rachel Papers in the library. Just the title would spark my imagination. If I had seen the cover, it may have filled in some of the blanks. What do you think the book was about? Published in 1973, The Rachel Papers was the first novel by Martin Amis, son of the acclaimed...
Steam rose from the ground like a horror movie, but it was from the hot asphalt playground after a passing shower. I was 17 at a new school, this time in tropical Trinidad. Fayad Ali taught mathematics, but only the sixth form. Students were afraid of him. I not only feared him; I feared his car...
We negotiate to win, don’t we? We know we should seek a win-win, but isn’t that just an idealist view? Let me share a story. The twist in this tale is not where you would expect. Just between the two of us, I didn’t see it coming at all.
I confess. I admire Paula Cole. Her 1997 song had a mischievous wit about it. In the music video, her eyes hide none of her meaning. Irony with a smile. This is not a song glorifying a stereotype. She is not looking for a cowboy to look after her. Why not listen to her song “Where have all the...
How do you feel as you first open your eyes in the morning and realise that you have a job interview that day? Do you get that same uneasy feeling that you get when you try to figure out whether that dream, you just awoke from, was real? I do.
I forgot my name badge. It was a few years ago, on warm summer’s evening in Berlin as I stood in front of the conference hotel. I was annoyingly early for the coach to take the delegates to dinner, so I set my mind free to wonder. I became aware of a woman standing beside me – she had almost...